The hotel was ideal and wonderful, I loved its incredibly nice staff. the room was big and bright with comfy beds and spacious bathrooms. - I felt comfortable there. - A shower, hairdryer, and bidet were available.

The room we had included central heating, a flat-screen TV with satellite channels, and a mini bar fridge. We appreciated the wonderful bathroom here.

Nothing, all was good!

we were in a hurry, so stayed here only for 2 nights, even so everything was great. the staff helped us with everything. appreciated staying at the twin/double room with comfy beds and big bathrooms, as for instance.

We were pleasantly surprised to find a room with bathtubs, and the incredibly friendly staff offered us some helpful recommendations.

The staff was very helpful with everything. We appreciated staying in the twin/double room with big bathrooms and comfy beds.

I appreciated having central heating in the room. the setting was comfortable, being located next to the center of Sapa, a supermarket, and the bus station. - the room had a flat-screen TV with satellite channels and a mini bar fridge.

Spent Christmas in a hotel with nice architecture and a spacious room, that was fully equipped! There was a polite receptionist who spoke many languages and offered us free tea. the hotel was located near important facilities: supermarkets, restaurants and tourist areas. It was easy to get around with no need for taxis!

Temperature in the reception was cold and heating was minimal. Doors were constantly open.

This hotel in the center of the town is great value for money. The rooms are large and well-equipped, with hot showers and heated air conditioning. The hotel facilities are good, including an elevator and plenty of parking. The staff are very polite and speak multiple languages, offering free tea on arrival.

No issues.

The staff were helpful and polite. Quick resolution of hot water issue. Convenient location near the Stadium area. Free tea and warm welcome. Clean and spacious rooms. Close to supermarkets and restaurants. Refunded final night due to bus issue.

Everything great.

Clean, comfortable rooms with all necessary facilities. Great location near restaurants and beautiful views. Staff is friendly, helpful, and accommodating. Seamless check-in process and they offer services like laundry and tour assistance. Hot shower and good amenities provided.

The hotel was located in a convenient area in the heart of town, just a short walk from the main center of activity. the rooms were spacious with all the necessary amenities including hot showers and heated air con, making it a comfortable stay even when the temperatures dropped. the staff were friendly and accommodating, offering tea upon arrival and swift solutions to any issues that arose.

The reception area was quite chilly due to open doors and minimal heating.

I booked Mây Hô Hotel on the same day I needed a room, as I was taking a sleeper bus from Ha Giang following 4 days on the loop. They immediately confirmed my late check-in request and the smooth process had me in my room within minutes. The shower was fantastic, the amenities were great, and overall, I am very satisfied!

I do recommend this hotel.

The hotel is located in a very convenient area, just a few minutes away from the city center and near restaurants and supermarkets. The rooms are spacious, clean, and fully equipped, with comfortable beds and big bathrooms. The staff was very polite, helpful, and spoke different languages. They even offered us free tea and refunded our final night when we had to leave one day earlier due to a bus issue.

The only negative aspect of our stay was the cold temperature in the reception area, as the main doors were constantly open and there was minimal heating. However, this didn't bother us too much since we didn't spend much time there.

For the price we paid, May Ho Hotel Sapa was great value. The room was comfortable, well-equipped, and had everything we needed for our stay. The location was perfect, close to Sapa Lake and within walking distance of the bus station, cafes, restaurants, and a supermarket. The staff were friendly, accommodating, and even gave us a little gift when we checked out.

The breakfast offerings could be improved with more variety.